Shipping + Handling

Once your purchase has been processed, you will receive an automatic confirmation.

Please allow 2-3 business days for order processing. Once completed, we’ll email you an update, including tracking information, letting you know your items have shipped. If a product is out of stock or back-ordered, we will let you know via email.

Spirit Alchemy, Co is NOT responsible for items stolen or lost in snail mail transit. All risks associated are assumed by the messenger delivering your precious cargo. We strongly recommend choosing USPS Priority option, which includes insurance.

International Orders

Spirit Alchemy, Co is working towards international shipping options and does not currently provide them in the online store. If you seek to purchase our products and live outside the United States, please email us directly at hello@spiritalchemy.co, and we will try to work with you. We apologize for the inconvenience.

Purchasing a Gift?

Our items make the perfect gift for someone special. If you want to send them a love note, please leave your brief message in the NOTES field during checkout.

If you missed it, send us an email at hello@spiritalchemy.co shortly after your order’s been placed.

Sold Out

Because most of our items are unique, you may come across an item that is sold out. Hakuna Matata (it means no worries)! Sign up to be notified when the item is back in stock and join our mailing list < scroll down to the bottom of this page > to be up to date on when our products are restocked.

Returns & Exchanges

Please note that all special orders, pre-orders, discounted and sale items are final sales. Unfortunately, no returns/exchanges/refunds can be applied.

Spirit Alchemy, Co allows returns up to 11 days for store credit. Customers are responsible for all return shipping fees. All returned items must BE unused + in their original condition. All returns require authorization + must accompany a return authorization number. Please email hello@spiritalchemy.co for a return authorization.

Returns must be postmarked within 14 days of the original ship date. Shipping costs are non-refundable + return shipping is the responsibility of the customer, except in the case of damaged goods.

To ensure delivery, we suggest merchandise be returned via traceable carrier + insured to the full amount of the merchandise. We are not responsible for lost returns or if the item is damaged in the mail.

Once we receive the items, store credit will be transferred. If you are exchanging your items, store credit will be issued for the full value of the purchased product. If any returned items don’t meet our return policy requirements, we have the right to deny credit.